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description: California Highway Patrol | Standard Operating Procedures
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# 2.2 - Chain of Command

The Chain of Command is a set number of units who can support you with any questions or inquiries you might have in regards to the department. A patrol supervisor  is the beginning of the Chain of Command. From there, if the patrol supervisor cannot assist you they will refer you to the correct individual, or refer you to a higher ranking member to assist you. If a Trooper has an issue with a member of the chain of command, that Trooper may contact the next highest in the chain of command. Under normal circumstances, Troopers will not immediately contact Lieutenants or above. Failure to abide by this guidance may result in disciplinary action.

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Troopers should remember each successive rank means taking on more responsibilities and duties, maintaining a chain of command is also important for discipline because in this field, a lack of discipline can result in casualties or injuries, and poor service provided to the public.
