# 1.1 - Introduction All Department Members are accountable for their actions, or their failure to act in a professional manner. We hope you always provide the highest quality service available and handle scenarios in the most professional way possible. \ If you don’t follow this Patrol Guide, a Warning will be issued. If you are still unable to follow, a **Suspension** or **Demotion** will be issued. Please keep in mind that this Department has to be professional and the only way to achieve that is with regular training and strict rules. We highly suggest **everyone** to be as professional as possible (even as a Civilian). Professionalism and Activity is what we are looking for to promote you further in our Department alongside several other aspects. Please follow our Ranking Structure for any Complaints and Suggestions. If you have anything concerning documents, please feel free to directly message the ISP Administration. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://walkerbryant.gitbook.io/chp-sop/chapter-1-law-enforcement-code-of-ethics/1.1-introduction.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.